PRIVATE RN ADVOCACY AND CARE COORDINATION

JUPITER AND PALM BEACH COUNTY, FL | 561-229-3744

PRIVATE RN ADVOCACY | JUPITER AND PALM BEACH COUNTY, FL

Care That
Holds You

An experienced registered nurse who knows your loved one, oversees the whole picture, and keeps your family informed. One nurse. One point of contact. A clearer path forward.
26+ Years

of nursing experience

About 10

families per Nurse Ambassador

Every week

a visit and a family update

MEET YOUR NURSE AMBASSADOR

Gineen Ortega, RN, BSN

Founder. Duke and Penn State Health trained.
EXPERIENCE EARNED AT
Duke University Medical Center

SURGICAL AND RESEARCH NURSING

Penn State Health Hershey Medical Center

INTENSIVE CARE AND DIALYSIS

Penn State University
BSN, 2000
Sigma Theta Tau

HONOR SOCIETY OF NURSING

“Is Mom really okay?”

THE QUESTION BEHIND EVERY CALL WE TAKE

For the family doing their best from a distance

You call. She says she’s fine. But there was the missed follow-up, the new prescription nobody explained, the pill organizer that doesn’t look quite right. You’re managing work, your own family, and your parent’s care over the phone, and you’re never sure what’s actually going on.

Keystone gives you a registered nurse right here in Jupiter and Palm Beach County who sees your loved one every week, understands the medicine, and tells you plainly what needs attention.

WHAT WE DO

Not home health.
Something more personal.

Home health comes to check a blood pressure or change a dressing. Your Nurse Ambassador looks after the bigger picture: the medications, the doctors, the appointments, the home, and the family conversations that tie it all together.

Oversight

Weekly visits, a medication review every time, follow-ups tracked, and small problems caught early.

Advocacy

We go to appointments with your loved one, ask the right questions, take notes, and explain the plan in plain language.

Coordination

One person connecting your loved one, your family, and every provider, so nothing falls through the cracks.

THE LIVING LIFE ASSESSMENT

We look at everything,
because everything
is connected

Health at home is more than a diagnosis. At every visit, your Nurse Ambassador pays attention to the whole of daily life.

Medications

Anything interacting? Anything still taken that should have stopped? Refills on time?

Appointments

Follow-ups booked, attended, and acted on.

The home

Rugs and cords that could cause a fall. Expired food in the fridge. Clutter that makes life harder.

Everyday wellbeing

Eating, hygiene, sleep, mood, even feet and nails. The small signs that something has changed.

The right specialist

A trusted local network of physicians, and help booking the visit when something needs a closer look.

Your family

A clear update after every visit, so no one is left guessing.

YOUR NURSE AMBASSADOR

Your own nurse,
who stays your nurse

Every family is matched with one Nurse Ambassador. Because each Nurse Ambassador looks after a small number of families, she knows your loved one’s medications, history, doctors, and family by heart.

As Keystone grows, it grows by adding Nurse Ambassadors, never by stretching one nurse thinner.

About 10 families per Nurse Ambassador.
Then we welcome the next nurse.

WHO WE HELP

Families like yours

Every situation is different, but the feeling is often the same: too much to keep track of, and no one person seeing the whole picture.

CARING FOR A PARENT

“I live in Texas. Mom lives in Palm Beach Gardens.”

Adult children caring for a parent, near or far.

SPECIAL NEEDS FAMILIES

“I know there are benefits for my child. I don’t know where to start.”

Parents of children and teens with special needs.

LIVING WITH A DISABILITY

“I want my independence. I just need the right support at home.”

Adults who want to stay independent at home.

AFTER A HOSPITAL STAY

“Dad just came home from the hospital.”

Families facing a change in care.

BENEFITS NAVIGATION

Help your family
may not know
is available

Florida families have access to programs that can help with care at home, medical supplies, respite, and long-term planning. Most never hear about them, and the ones who do often don’t know where to start.

We help you find out what may apply to you, and we help you through the paperwork.

WHAT WE MAY HELP YOU EXPLORE
Eligibility varies and some programs have waiting lists. Keystone does not determine eligibility or guarantee approval for any benefit.
MEMBERSHIP

A simple monthly membership

Four levels of support, from one to four visits a week. Choose what fits today, and change it as needs change.
ONE VISIT A WEEK

$400

/ month

For a loved one who is mostly independent and would benefit from an experienced eye.

TWO VISITS A WEEK

$800

/ month

More medications, more doctors, or a family that wants closer oversight.
THREE VISITS A WEEK

$1,200

/ month

Complex conditions, or the weeks after a hospital stay.
FOUR VISITS A WEEK

$1,600

/ month

The closest involvement, short of daily care.

Every family begins with a free 15-minute consult.

NOW WELCOMING

Our Ten
Founding Families

Keystone is opening its doors to ten founding families, who will keep [founding benefit] for as long as they remain members.
When the ten places are filled, this offer closes.

MEET THE FOUNDER

Gineen Ortega, RN, BSN

Founder and Private Nurse Advocate

WHY KEYSTONE

Someone who knows the system, on your side of it

Gineen has spent more than 26 years in nursing, from Duke University Medical Center to Penn State Health Milton S. Hershey Medical Center, and helped build and run a medical practice in Florida. She understands both the clinical and the administrative side of care.

She is also a mother who has spent years coordinating complex care and benefits for her own daughter, so she knows this from both sides of the table.

EDUCATION

BSN, Penn State University

EXPERIENCE

Surgical, intensive care, dialysis, pain management, practice management

HONOR SOCIETIES

Sigma Theta Tau, Phi Kappa Phi, Golden KeyBSN, Penn State University

“There are so many people out
there that need help, that aren’t
getting the help.”

FREE 15-MINUTE CONSULT

You don’t have to
navigate it alone

Tell us what’s going on. In fifteen minutes, we’ll tell you honestly whether we can help and what the first step looks like.